Industries
Banking & Finance
A bank is trusted with money and documents, and a regulator checks how it handles both.
Where it fits
Five places, one connected operation.
- 01Branch doorStaff enter the secure area with a face or a card, and the entry is logged.Biometrics
- 02Customer deskA customer signs the agreement digitally, with a legally valid signature.Digital Signature
- 03Back officeThe loan file passes through credit and approval without leaving the system.Document Management & BPM
- 04Contact centerCalls and messages from customers reach one agent desktop, with the account history beside them.Contact Center
- 05ATM lobbyThe cameras over each ATM record around the clock.Physical Security
Illustrative examples. Each one links to the solution behind it.
The sector
Banking & Finance in Saudi Arabia.
Banks, finance companies and insurers in the Kingdom work under close supervision from the Saudi Central Bank (SAMA) and, for insurers, the Insurance Authority. Every account opening, financing file and claim produces documents that must be kept, found quickly and shown to an auditor. Customers now expect to do much of it without visiting a branch.
Our work in financial services covers the document side (capture, archiving and workflow), legally valid digital signatures, contact centers, and the physical security of branches and ATMs. We have installed security systems on more than 1,000 ATMs across the Kingdom.
What your systems need to handle
- Paperless onboarding and approvalsApplications are captured once, then routed through credit, compliance and approval on screen.
- Signatures that hold upCustomers and staff sign digitally with eMudhra, with certificates and an audit trail behind every signature.
- Every conversation in one placeCalls and messages reach agents together with the customer's history, and every interaction is recorded.
- Branch and ATM securityCCTV, access control and alarms for branches, vaults and ATM lobbies, maintained on a schedule.
Solutions
What we deploy in this sector.
Document management, digital signatures and secure infrastructure for financial institutions.
Clients
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FAQ
Banking & Finance: questions we hear.
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Describe your sites, your people and the systems you have. We will show you where each solution fits.
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