Customer experience

Document Management & BPM

Capture, manage and govern every document (and automate the processes that run on them) with Newgen, M-Files and Kissflow, implemented and supported by Prestige.

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The challenge

Paper files, shared drives and email approvals slow every decision: documents go missing, nobody knows where a request is stuck, and audits turn into a hunt for the right version.

With Prestige

One secure repository and digital workflows end to end: documents are captured once, found in seconds and retained by policy, while requests route themselves through approvals you can track and audit.

Platforms

The platforms we implement

Enterprise content and process automation with Newgen, context-first document management with M-Files, and low-code apps and workflows with Kissflow. We're an official partner of Newgen and Kissflow, and we implement and support M-Files.

Official partner

Enterprise content management, intelligent capture and process automation on the NewgenONE platform.

Best for: Regulated, document-heavy organisations (banks, insurers, government and healthcare) that need records governance at scale.

Explore Newgen

Official partner

A low-code platform to build workflows, forms, portals and complete enterprise apps, fast, with AI.

Best for: Teams that want to digitise approvals and build their own business apps quickly, with IT keeping governance.

Explore Kissflow

Implementation & support

Context-first, metadata-driven document management with trusted AI (Aino), native to Microsoft 365.

Best for: Organisations working in Microsoft 365 that want documents organised by client, project and process, with governance and AI built in.

Explore M-Files

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Capabilities

What you get

One secure repository

Scanned images, electronic documents and emails managed centrally, with versions and access control.

Intelligent capture

Scan and capture from any source, then extract and classify data automatically.

Automated processes

Simple approvals to complex, enterprise-wide processes, designed visually with low code.

Found in seconds

Metadata and full-text search across the whole repository.

Governed & auditable

Retention, audit trails and role-based access for compliance.

Connected

Integrated with your ERP, CRM and core systems.

Modules

Everything in the platform

Every module shares one database: hover one to see what it does.

modules, one platform

Enterprise content management

Newgen OmniDocs: create, manage, deliver and archive high volumes of content.

One platform

Enterprise content managementNewgen OmniDocs: create, manage, deliver and archive high volumes of content.
Capture & scanningNewgen OmniScan: turn captured documents into actionable business information.
Business process managementNewgen iBPS: automate simple-to-complex processes enterprise-wide.
Context-first document managementM-Files: metadata-driven documents with Aino AI, native to Microsoft 365.
Low-code appsKissflow: build workflows, forms, portals and full business apps.
Approvals & e-formsDigital requests with routing, notifications and SLAs.
Records & archivingRetention schedules, legal holds and long-term archival.
AI & RPAClassification, extraction and robotic automation of repetitive work.
Web & mobile accessWork with documents and approvals from anywhere.

Specifications

Platforms: Newgen (OmniDocs · OmniScan · iBPS) · M-Files · Kissflow
Partner status: Official partner of Newgen & Kissflow · M-Files implementation & support
Content: Scanned images · electronic documents · emails · electronic data output
Deployment: On-premise · cloud
Integration: API / SDK · web services · FTP/SFTP · staging tables · custom connectors

Where it's deployed

Connects with your systems

API / SDK
Web services
FTP / SFTP
Staging tables
Custom connectors

Works alongside the ERP and business systems you already run, no rip-and-replace.

FAQ

Questions, answered

Newgen suits document-heavy, regulated operations that need enterprise content management, capture and records governance at scale. M-Files suits organisations working in Microsoft 365 that want documents organised by client, project and process, with governance and AI built in. Kissflow suits teams that want to digitise approvals and build their own business apps quickly on low code. We recommend after looking at your processes, and many organisations combine them.

Yes. We scan and capture your existing files, extract and index the metadata, and migrate legacy content into the new repository so it's searchable from day one.

We implement for bilingual Arabic and English operations: interfaces, forms and workflows set up for the way your teams work.

Yes. We integrate documents and workflows with your ERP, CRM and core systems through APIs, web services and custom connectors.