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Industries

Automotive

A customer judges a dealer by the service visit, long after the sale.

Talk to us about AutomotiveSee where it fits

Where it fits

Five places, one connected operation.

  1. 01Service receptionThe booked car arrives, is inspected with photos, and gets a digital job card.Workshop Management
  2. 02Contact centerService reminders go out and bookings come in on one agent desktop.Contact Center
  3. 03ShowroomEvery lead is followed up, and the sales manager sees the whole pipeline.CRM
  4. 04CashierThe invoice is cleared with ZATCA and posted to the accounts.e-Invoicing (ZATCA)
  5. 05PremisesThe showroom and the service yard are on camera.Physical Security

Illustrative examples. Each one links to the solution behind it.

The sector

Automotive in Saudi Arabia.

Dealers, service centres and fleet workshops in the Kingdom compete on service: how quickly a car is booked in, diagnosed, repaired and returned, and how well the customer is kept informed. Behind the counter sit parts stock, technicians' time, warranty claims and a steady flow of invoices.

We work with automotive businesses on workshop management (we are GaragePlug's channel partner in the Kingdom), CRM and contact centers for sales and after-sales, and the ERP and e-invoicing behind them.

What your systems need to handle

ERPNextOur recommended ERPBehind the workshop we usually recommend ERPNext for parts stock, purchasing and accounting, connected to GaragePlug so jobs, parts and invoices flow without re-keying. We have delivered the ERPNext–GaragePlug integration.ERPNext in Saudi Arabia

Clients

Trusted in this sector by

  • Petromin
  • Abdul Latif Jameel
  • Mercedes-Benz Juffali
  • United Motors
  • Haji Husein Alireza

FAQ

Automotive: questions we hear.

It runs the workshop end to end: bookings, job cards, technicians' work, parts, estimates, invoices and customer updates, with reports by branch.

Yes. We have integrated GaragePlug with ERPNext, so parts and invoices reach accounting automatically. Other ERPs can be connected through their APIs.

Yes. The contact center platforms we implement bring calls, WhatsApp and other channels to one agent desktop.

Other industries

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